❓
Frequently Asked Questions
1. What info is needed for a custom quotation?
Please provide fabric material (GSM), order quantity, size chart, PMS Pantone color codes, your design files, and specific workmanship techniques (sublimation, embroidery, etc.).
2. Do you have stock products available?
We primarily work on OEM orders, meaning we customize products specifically for your requirements rather than keeping ready-made stock.
3. Which artwork formats are accepted for printing?
We accept vector files in PDF, CDR, or AI formats to ensure the highest quality printing results.
4. What is the typical lead time for samples and production?
Samples generally take 7-10 days. Mass production lead time ranges from 14-20 days for small quantities, depending on the complexity.
5. Do you provide quality inspections before shipment?
Yes. We provide mini print proofs for sublimation before full production and every finished product undergoes QC inspection before shipping.
6. Is pricing different for children's sizes compared to adults?
Generally, the price remains the same as the sewing time and craftsmanship required for both adult and child garments are equivalent.